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Order Support

If you have any questions or issues regarding your order do not hesitate to contact us using any of the following methods:

  • By calling +386 40 122 700 between 9am - 4pm Monday to Friday, excluding public holidays in Slovenia
  • By emailing us at or
  • By mail addressed to 2Mobile, svetovanje in posredovanje, d.o.o., Verovškova cesta 55, 1000 Ljubljana, Slovenia

Service customer support

How to get in touch with our service provider?

Our service provider is A1 and they can be reached at anytime. They will be happy to answer all of your questions, consult you about the use of A1 services, and do their best to help you in the fastest and most efficient way.

Talk to us, we are reachable 24/7

  • Calls from Slovenia 040 40 40 40
  • Please note that your calls may be monitored for quality assurance and training purposes.